Our Commitment to Privacy
Holiday.co.uk and its owner Holiday Express Ltd are committed to protecting the
privacy of those using the Holiday.co.uk web site and the confidentiality of
the personal information which our customers provide us with. We use the
information we collect to provide services and to ensure that your booking is
processed smoothly. Beyond that we only use personal information if volunteered
by you. Holiday.co.uk will never sell personal information or share personal
information with third parties unless these are involved to fulfil your holiday
or flight booking.
At Holiday.co.uk we use the information we collect in the following ways:
- When you place a booking through Holiday.co.uk, we need to know your name,
e-mail address, delivery address, name(s) and number of passengers, credit or
debit card number and expiry date. This allows us to book your holiday or
flight and to keep you up to date on the dispatch of tickets and payment
progress
- So that we can make the experience with Holiday.co.uk as good as possible and
provide you with over and above service, Holiday.co.uk store with your consent
personal information and information about the booking and the use of our
services
- With your consent we may also use your contact information to let you know
about enhancements to the site, special offers and competitions
- If you respond to a promotion or competition we will ask for your name, address
and e-mail address. This is so that we can fulfil the promotion, notify
competition winners and track the popularity of our marketing activity
Holiday.co.uk Will Never Sell Personal Information
Holiday.co.uk will never sell personal information or share personal information
with third parties, unless these are involved with the fulfilment of your
booking or without your consent. Our employees and associated companies are
obliged by us to respect confidentiality.
Your Personal Information Is Safe With Holiday.co.uk
At Holiday.co.uk, data security is one of our highest priorities and we do our
utmost to protect the data you provide. When you book online or access your
booking details, we offer the use of a secure server. The secure server
software (SSL) encrypts all information you input before it is sent to us.
Phone Call Monitoring
During telephone enquiry and booking, we occasionally record the phone call for
training purposes only. Your conversation will not be passed on to any other
company or used for any other means except training.
Changes to Policy
All changes to the privacy policy in the future will be highlighted in this
section. This privacy policy v1.0 was last updated on 8th May 2001.
Cookies
Cookies are small pieces of information that are stored by your browser on your
computer's hard drive. Holiday.co.uk uses cookies to recognise when you return
to Holiday.co.uk. Cookies also enable us to gain information about the use of
our services and to enhance our site according to the preferences of our
customers. Our cookies do not contain any personally identifying information.
Further Questions
Should you have further questions regarding our privacy policy, please refer by
e-mail to feedback@holiday.co.uk
Our customer service also helps you if you need information about your data or
if you would like to have data corrected. If a change of our privacy policy
should become necessary you will always find the actual version on this page.
Holiday.co.uk welcomes your questions and comments about privacy, please send
e-mail to feedback@holiday.co.uk.
Or our postal address is:
Holiday.co.uk
Holiday Express UK Ltd
6th Floor Gwent House,
Gwent Square
Cwmbran
NP44 1PL
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